Built in 1991, located in the heart of the most Caribbean city of Isla Grande, in one of the most elegant areas of Santiago de Cuba. Right on the busy Avenida de las Americas, 1 km from the International Hospital and the Convention Center, 1.5 km from the shopping mall, 2 km the historical city center, 7 km distance from the International Airport Antonio Maceo, and 25 km distance from the beach.

Rooms
268 Double rooms, including 88 connecting rooms, 30 Junior Suites and 3 Suites with separate lounge and jacuzzi, 1 Presidential Suite with a lounge, jacuzzi and private office, Rooms for non-smokers, Rooms for the disabled, Garden-view, Bathroom with hair-dryer, Satellite TV with 12 channels, Telephone with modem/fax connection, Radio, Mini-bar, Safe deposit box, 24-hours room service

Services and facilities
Business Center with secretarial services, Car rental, Tourism bureau, Hairdresser & Barber's shop, Boutique and shop with local art, 24-hours medical attention, Parking           

Restaurants and bars
Restaurant La Casona, serving a regional and international buffet with show-cooking service, Gourmet Restaurant La Isabélica with international cuisine, a selected wine list and excellent Cuban coffee, Italian Restaurant La Fontana, Restaurant El Criollo, poolside, specialized in Creole cuisine and barbecues, 2 Cafeterias, Pool bar with a wide range of cocktails, Bar-Lookout Pico Real on the 15th floor, Santiago Café, with capacity for up to 200 persons, perfect for banquets, cocktails, theme parties and gala dinners, Lobby bar

Leisure
3 Swimming-pools set in spacious gardens and terraces, one of them for children, Daytime and evening entertainment program with dancing lessons, shows, etc., Volleyball and basketball, Games room, Gym, Sauna, Massages, Discotheque.

Nearby: Baseball stadium 400 m, Diving & fishing 5 km away, Horseback riding 15 km.